Speak to us on the phone

For people who can’t make it to events and who want to talk to someone, we can call you.

Email gayle@carereview.scot and we’ll be in touch to arrange a call at a time that suits you between 11th September and 27th September.

It’s really important you read this information about the phone call. We’ll check in with you when you at the start of the call to make sure it all makes sense.

If you are under 16 a responsible adult who knows you really well (like a worker, parent or guardian) needs to phone Gayle Rice on 0141 444 8571 to confirm that you can engage with the Review.  They don’t need to listen to your call, you can do that privately or choose someone else to be with you when you talk to us.

Your voice

Your voice comes from your experience, it’s your story and your life. Whatever you would like to tell us will be heard as your understanding of your views, perspectives, aspirations and your journey through life. We are here to listen to you. 

What you tell us and what we hear

After you have finished speaking to someone from the Review, they will share with you what they heard you say. As part of what they share they will describe what they heard you say about 1) what should and should not be included in this Review, and 2) what you think the best care system in the world looks like. This is your opportunity to correct them if they misunderstand anything you said or if they have not included information you think is important.

Looking after you

We understand you may find it difficult and emotional to talk about your experience. To make it easier, you might want to talk to someone before you speak to someone from the Review and have someone you trust with you during the call.

Your feedback

This is the first time a Review has been designed that includes people with care experience and we are excited to be working with you in this way! We can always learn, so we want to hear from you about what worked well and what you think could be improved. Email: sharemyvoice@carereview.scot and put ‘FEEDBACK PHONE CALL’ in the title.